:root{–ec-bg:#f6f2ea;–ec-ink:#1f1f1f;–ec-muted:#5b5b5b;–ec-card:#fff;–ec-line:rgba(0,0,0,.10);–ec-accent:#6b4b2a;–ec-accent2:#2f6f5d;–ec-shadow:0 10px 30px rgba(0,0,0,.08);–ec-radius:18px;–ec-max:1040px;}
.ec-privacy{background:var(–ec-bg);color:var(–ec-ink);font-family:system-ui,-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;line-height:1.6;padding:28px 0 42px;}
.ec-container{max-width:var(–ec-max);margin:0 auto;padding:0 18px;}
.ec-card{background:var(–ec-card);border:1px solid var(–ec-line);border-radius:var(–ec-radius);box-shadow:var(–ec-shadow);padding:24px;}
.ec-kicker{display:inline-block;background:rgba(47,111,93,.10);color:var(–ec-accent2);padding:6px 12px;border-radius:999px;font-size:12px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;margin-bottom:12px;}
.ec-h1{font-size:clamp(30px,4vw,46px);margin:0 0 12px;letter-spacing:-.02em;}
.ec-h2{font-size:clamp(21px,2.4vw,28px);margin:26px 0 12px;}
.ec-p{margin:0 0 14px;color:var(–ec-muted);font-size:16px;}
.ec-list{margin:0;padding-left:20px;color:var(–ec-muted);}
.ec-list li{margin-bottom:10px;}
.ec-note{background:#f8faf9;border:1px solid rgba(47,111,93,.12);color:var(–ec-muted);padding:14px 16px;border-radius:14px;}
Privacy Policy
EquiChef values your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect when you visit EquiChef.com, place an order, sign up for updates, or contact us, and how we use that information to operate our business.
Information We Collect
When you place an order or contact EquiChef, we may collect information such as your name, email address, phone number, billing address, shipping address, and order details. If you subscribe to marketing emails, we collect your email address and communication preferences.
We may also collect certain technical information automatically, including your device type, browser type, IP address, pages viewed, and general shopping activity on our site. This information helps us improve site performance, customer experience, and store operations.
How We Use Your Information
- Process and deliver orders.
- Provide customer service and respond to questions.
- Send order confirmations, shipping updates, and service-related messages.
- Improve our website, products, and shopping experience.
- Send marketing emails if you have chosen to receive them.
- Help prevent fraud, abuse, or unauthorized activity.
Payment Information
EquiChef does not store full payment card details on its own servers. Payments are processed through secure third-party payment providers used to complete transactions safely.
Sharing of Information
EquiChef does not sell your personal information. We only share information when necessary to operate the business, such as with payment processors, shipping carriers, website service providers, email platforms, or legal authorities when required by law.
Cookies and Site Tools
EquiChef may use cookies and similar technologies to remember preferences, understand site traffic, improve performance, and support marketing efforts. You can control cookies through your browser settings, although disabling cookies may affect certain site features.
Marketing Communications
If you sign up for marketing emails, you may receive product updates, promotions, and educational content from EquiChef. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email.
Your Choices
If you would like to access, update, correct, or request deletion of your information, please contact EquiChef through the Contact page. We will respond as quickly as reasonably possible.
Data Security
EquiChef uses reasonable administrative, technical, and operational safeguards to protect customer information. No system can guarantee absolute security, but we take customer privacy seriously and work to protect your data responsibly.
Children’s Privacy
EquiChef.com is not intended for children under 13, and we do not knowingly collect personal information from children.
Policy Updates
EquiChef may update this Privacy Policy from time to time to reflect changes in store operations, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.
Contact
If you have questions about this Privacy Policy, please contact EquiChef through the Contact page.